About Us

DailyLoomGoods — Official Brand & Business Information

Brand Name: DailyLoomGoods
Website: https://dailyloomgoods.com
Legal Company Name: Shenzhen Tianzhu Network Technology Co., Ltd.
Brand Representative: Li Xudong
Business Address: Room 1722, Global Logistics Center, China South City, No. 1 Huanan Avenue, Hehua Community, Pinghu Subdistrict, Longgang District, Shenzhen, Guangdong, China
Customer Support Email: service@dailyloomgoods.com
Customer Support Phone: +86 17924451635
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM PDT
Return Window: 180 days from the date of delivery

Who We Are

DailyLoomGoods is an online retail brand specializing in fragrance-inspired home products and everyday home ambiance. Our goal is to help customers create comfortable, welcoming spaces through thoughtfully presented fragrance products designed to complement daily routines and personal living spaces.

We believe that the atmosphere of a home is shaped by the small details. Whether you are refreshing your living room, creating a relaxing evening routine, or adding a welcoming touch to your favorite space, we aim to make exploring home fragrance products a straightforward and enjoyable experience.

Our Brand Philosophy

At DailyLoomGoods, we believe that everyday spaces deserve attention and care. Our brand focuses on home fragrance and ambiance, with an emphasis on products that fit naturally into daily life.

We aim to provide customers with clear product information, a convenient online shopping experience, and accessible customer support. We want customers to understand what they are purchasing and know where to turn when they have questions about an order or product.

Our Products

DailyLoomGoods focuses on fragrance-related products for the home. Our collection is intended for customers who want to personalize their surroundings and create an atmosphere that reflects their preferences.

Product descriptions and individual product pages provide the relevant details for each item. We encourage customers to review product information and applicable usage instructions before making a purchase.

Our Commitment to Customers

We aim to make every stage of the shopping experience clear and accessible, from reviewing product details to receiving an order and contacting our support team.

Our customer support team can assist with questions concerning orders, shipping information, product details, and return requests. If you experience a problem with an order, please contact us by email and include your order number and a description of the issue so we can review your request.

Our 180-Day Return Window

At DailyLoomGoods, eligible purchases are covered by a 180-day return window beginning on the date you receive your order.

If you would like to request a return, contact our customer support team at service@dailyloomgoods.com. Please include your order number, the item you wish to return, and the reason for your request.

Our team will provide further instructions regarding your return. Please contact us before sending an item back so that you can receive the appropriate return instructions.

Return eligibility, applicable return shipping costs, refund processing, and any exceptions are governed by our Return & Refund Policy. If an item arrives damaged, defective, or incorrect, please contact us with your order details and relevant photographs so we can review the issue and help determine an appropriate resolution.

For complete information, please review our Return & Refund Policy on our website.

Shipping & Order Support

Shipping methods, applicable shipping charges, and order eligibility are displayed during the shopping and checkout process.

For current delivery information, please refer to our Shipping Policy. If you have questions about a shipment, a delivery delay, or tracking information, contact us at service@dailyloomgoods.com and provide your order number.

We encourage customers to contact our team whenever they need clarification about an order or our store policies.

Stay Connected With DailyLoomGoods

Thank you for visiting DailyLoomGoods. We appreciate your interest in our brand and our approach to home fragrance and everyday ambiance. We aim to provide clear product information, accessible support, and a shopping experience built around transparency and customer care.

Last Updated: October 7, 2026